We were excited to be named the Consumer People’s Choice KiwiSaver Plan for the sixth consecutive year during April. The best thing about this award is it is our members who have said they are the most satisfied when it comes to their KiwiSaver Plan. This year Consumer NZ surveyed 1,949 KiwiSaver members, across 27 providers, to see how they felt their provider was doing.
We were delighted to have the highest Total Satisfaction score of all providers, at 96%.
We also had the best satisfaction scores across each of these categories:
- Fund returns
- Ethical investments
- Access to your account information
- Keeping you up to date about your investment
- Timely response to enquiries
We consistently work hard to give all our clients the best investment experience we can. So it is extremely pleasing when our KiwiSaver members score us so highly. You can rest assured we will not be stopping long to celebrate this recognition. We will continue to work hard to provide you with the best returns, service, and advice that we can. And remember, everyone at Milford is invested alongside you, so we’re highly motivated to ensure we deliver.
Do you need help with you KiwiSaver account?
We recognise the past 12 months have been challenging, with volatile financial markets moving KiwiSaver balances up and down and the increasing cost of living.
If you have any concerns or need some advice about your KiwiSaver account, please contact us to discuss. We have a number of insights, tools and resources to help, including our free online KiwiSaver digital advice tool and our Milford KiwiSaver Plan Financial Advisers are available via [email protected] For general enquiries you can also talk to our friendly Investor Services team on 0800 662 345 or [email protected] We are here to help!
We thank all of our KiwiSaver members for your ongoing and loyal support. We are a staff owned business, so we really appreciate you entrusting your hard-earned money with us.